The flagship RM 120GO! was shown in operation for the first time in combination with the new RM GO! SMART service tool. This is said to be the first app in its sector that integrates mobile end devices, such as smartphones and tablets, with mobile crushers, with the tool guiding the operator through optimisation of throughput and troubleshooting.

"Service has always been a key aspect of our company philosophy. The proven services such as the RM Academy, the 24/7 service hotline and RM lifetime support were extended in 2016 with the addition of the RM GO! SMART digital service innovation," explains Gerald Hanisch, founder and CEO of Rubble Master. Visitors at Recycling Aktiv were able to see at first hand the benefits of the new fleet management tool, and the performance of the RM 120GO! for themselves in a demonstration of the RM 120GO! with integrated RM GO! SMART. 

One of the reasons for the development of the app is that RM machines are often found working in the remotest parts of the world. The app resolves the problem of failed communication due to poor network coverage at the crusher job sites (such as found in mines or tunnels). RM GO! SMART is able to provide the right information at the right time, and above all at the right place. To avoid the problem of unstable internet connections the RM solution saves data temporarily on the mobile end device and is thus available at all times.

Currently the five most important performance parameters of crusher performance are being evaluated and made available live. These values are compiled from over 200 linked data sets such as the power draw of the motor or the temperature of liquids. If a threshold value is exceeded it is reported immediately and independently by the crusher to the operator. It will soon be possible to use around 50 of these digital troubleshooting routines via the app. The plan for the future is to add further, more detailed analyses and optimisation possibilities with the help of additional service parameters.

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